Privacy Policy & Anti-Spam Policy

Last Updated on 15 September, 2016

As for Privacy Policy:

  1. INTRODUCTION
    1. We are committed to safeguarding the privacy of our website visitors; customers or business who use our services, in this policy we explain how we will treat your personal information.
    2. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. Your use of www.primermotivation.com site is governed by the Terms and Conditions and this Privacy Policy. The purpose of this Privacy Policy is to disclose what services we provide, how the information you store at the primermotivaton.com may be used, and how such information is both protected and made available on our Web site.

    This privacy policy may change from time to time, so you are encouraged to check the page regularly. Leora Concept Ltd will operate this website according to the Privacy Policy that is posted at the time.

  2. CREDIT
    1. This document was created using a template from SEQ Legal (http://www.seqlegal.com) partially.
  3. COLLECTING PERSONAL INFORMATION
    1. Leora Concept Ltd. is data controller of personal data. We are registered under the Data Protection Act 1998, registration number ZA204926, and comply with the Act in all our dealings with personal data.
    2. We may collect, store and use the following kinds of personal information:
      (a) information that you provide to us when registering with our website including your email address;
      (b) information that you provide when completing your profile on our website to create an account including your user name as Account owner name, Admin user name, Company name for invoicing, Company address, Company TAX number, Company registration number, Email address for confirmation, Phone number to contact;
      (c) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address;
      (d) information that you or users assigned by you provide to us when using the services on our website, or that is generated in the course of the use of those services including the pattern of service use]
      (e) information relating to any purchases you make of our services or any other transactions that you enter into through our website including your name, email address;
    3. Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

    You are responsible for any possible violation of third party rights related to uploaded content and information in case if this content is not in public domain or you don't have legitimate rights to make the content available.

    Leora Concept Ltd will not attempt to access your information files at any time unless explicitly instructed to do so by you. We do not own the contents. Leora Concept Ltd will only have access to your files for purposes of troubleshooting. We will allow your files to be downloaded according to your security settings. Leora Concept Ltd has extensive security measures in place to protect your information files while stored on our servers and we will prosecute any attempt to access this information without authorization.

  4. USING YOUR PERSONAL INFORMATION
    1. Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
    2. We may use your personal information to:
      (a) administer our website and business;
      (b) personalise our website for you;
      (c) enable your use of the services available on our website;
      (d) send you services purchased through our website;
      (d) send you services purchased through our website;
      (f) send statements, invoices and payment reminders to you, and collect payments from you;
      (g) send you non-marketing commercial communications;
      (h) send you email notifications that you have specifically requested;
      (i) send you our email newsletter, but you can inform us at any time if you no longer require the newsletter;
      (j) send you marketing communications relating to our business [or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
      (k) deal with inquiries and complaints made by or about you relating to our website;
      (l) keep our website secure and prevent fraud;
      (m) verify compliance with the terms and conditions governing the use of our website
    3. If you submit personal information on our website, we will use that information in accordance with the licence you grant to us based on our Terms and Conditions and this Privacy Policy
    4. Your privacy settings can be used to limit your personal information on our website such as user name, password and language preference to remember on, and can be adjusted using privacy controls on your browser and not on our website.
    5. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
    6. All our website financial transactions are handled through external and secured payment services provider. You can review the provider's privacy policy at the link provided on the site before entering to any online financial transactions. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via the external financial transaction service provider website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
    7. As for all information that are considered to be as Customer Content according to our Terms and Conditions, we declare to act only as data processor. All Customer-specific information gathered through our website will be the property of the user. To prevent unauthorized access or disclosure, to maintain data accuracy and to ensure the appropriate use of information, we have put into place physical, electronic and managerial procedures to safeguard the information that we collect online. We use encryption when collecting or transferring data.
    8. Although automated and scheduled backups that we perform make reliability of the service much higher but it is suggested to our Customers to regularly copy their own content in order to avoid any unpleasant consequence.
  5. DISCLOSING PERSONAL INFORMATION
    1. We may disclose your personal information to any of our employees, agents, or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
    2. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
    3. We may disclose your personal information:
      (a) to the extent that we are required to do so by law;
      (b) in connection with any ongoing or prospective legal proceedings;
      (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
      (d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
      (e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
    4. Except as provided in this policy, we will not provide your personal information to third parties.
  6. INTERNATIONAL DATA TRANSFERS
    1. Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
    2. [Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.
    3. You expressly agree to the transfers of personal information described in this Section 6.
  7. RETAINING PERSONAL INFORMATION
    1. This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
    2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    3. Without prejudice to Section 7.2, we will usually delete personal data falling within the categories set out below at the date/time set out below:
      (a) Account owner name, Admin user name, Company name for invoicing, Company address, Company TAX number, Company registration number, Email address for confirmation, Phone number to contact will be deleted when the account gets cancelled, or
      (b) maximum one (1) year after the account’s passive period status expires without renewal by the User (Customer)’s side.
    4. Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:
      (a) to the extent that we are required to do so by law;
      (b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
      (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  8. SECURITY OF PERSONAL INFORMATION
    1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
    2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
    3. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
    4. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
  9. AMENDMENTS
    1. We may update this policy from time to time by publishing a new version on our website.
    2. You should check this page occasionally to ensure you are happy with any changes to this policy.
    3. We may notify you of changes to this policy by email.
  10. YOUR RIGHTS
    1. You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
      (a) the payment of a fee (currently fixed at EUR 10); and
      (b) the supply of appropriate evidence of your identity.
    2. We may withhold personal information that you request to the extent permitted by law.
    3. You may instruct us at any time not to process your personal information for marketing purposes.
    4. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
  11. THIRD PARTY WEBSITES
    1. Our website includes hyperlinks to, and details of, third party websites.
    2. We have no control over, and are not responsible for, the privacy policies and practices of third parties. When you visit any site outside www.primermotivation.com, this Privacy Policy is no longer valid, while the Privacy Policy of the current site you are visiting comes into force.
  12. UPDATING INFORMATION
    1. Please let us know by email or registered letter to
      Leora Concept Ltd
      Hova House
      1 Hova Villas
      Brighton & Hove
      BN3 3DH
      England, United Kingdom.
      Email: headoffice@primermotivation.com
      if the personal information that we hold about you needs to be corrected or updated.
  13. COOKIES
    1. Our website uses cookies.
    2. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    3. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    4. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
    5. We use only session cookies on our website.
    6. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
      (a) we use cookies on our website to track user sessions / personalise the website for each use.
    7. Most browsers allow you to refuse to accept cookies; for example: (a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
      (b) in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and untick "Accept cookies from sites"; and
      (c) in Chrome (version 29), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
    8. Blocking all cookies will have a negative impact upon the usability of many websites.
    9. If you block cookies, you will not be able to use all the features on our website.
    10. You can delete cookies already stored on your computer; for example:
      (a) in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
      (b) in Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and
      (c)in Chrome (version 29), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".
    11. Deleting cookies will have a negative impact on the usability of many websites.
  14. CONTACT
    1. This website is owned and operated by Leora Concept Ltd.
    2. We are registered in UK under registration number 08915087 and our registered office is at Hova House, 1 Hova Villas, Brighton & Hove, BN3 3DH, England, United Kingdom.
    3. You can contact us by writing to the business address given above, by using our website contact form, by email to headoffice@primermotivation.com.

    If you have any questions or comments about our Privacy Policy, please contact us at support@primermotivation.com.

As for Anti-Spam Policy:

  1. INTRODUCTION
    1. In the context of electronic messaging, "spam" means unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.
    2. We have a zero-tolerance spam policy.
  2. SPAM FILTERING
    1. Our messaging systems automatically scan all incoming email and other messages and filter out messages that appear to be spam.
    2. We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted.
  3. SPAM FILTERING ISSUES
    1. No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by our systems.
    2. If you believe that a legitimate message you have sent has been filtered out by our systems, please advise the message recipient by another means.
    3. You can reduce the risk of a message being caught by the spam filters by:
      (a) sending the message in plain text (instead of, or in addition to, HTML);
      (b) removing any message attachments;
      (c) avoiding the terminology and text styling typically used by spammers; and/or
      (d)ensuring that your messages are scanned for maleware before dispatch.
  4. RECEIPT OF UNWANTED MESSAGES FROM US
    1. In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.
  5. VARIATION
    1. We may amend this policy at any time by publishing a new version on our website.
  6. OUR DETAILS
    1. This website is owned and operated by Leora Concept Ltd.
    2. We are registered in UK under registration number 08915087 and our registered office is at Hova House, 1 Hova Villas, Brighton & Hove, BN3 3DH, England, United Kingdom.
    3. You can contact us by writing to the business address given above, by using our website contact form, by email to headoffice@primermotivation.com.

If you have any questions or comments about our Privacy Policy, please contact us at support@primermotivation.com.